FINANCE FAQs
Everything you need to know about billing, payments, orders, invoices and discounts.
What payment methods do you accept?
We accept multiple payment methods, including credit cards (Visa, MasterCard, AMEX)
Do you offer credit terms?
Yes, we offer net 30 day payment terms for qualified customers. To apply for credit terms, please complete our credit application form. Once approved, we will notify you of your credit limit and payment terms.
Can I pay my invoice online?
Yes, you can easily pay your invoice through our online portal using your credit card
How can I access past invoices or billing statements?
You can view and download all past invoices and billing statements through your account dashboard on our website.
ORDER & INVOICES FAQs
Everything you need to know about orders and invoices.
How do I update my billing information?
You can update your billing information by logging into your account and going to the "Billing Details" section.
Can I request a copy of my invoice?
Yes, copies of all invoices are available in your account dashboard.
Do you charge taxes on orders?
Yes, sales tax is charged based on the shipping destination and local regulations. We would require a Resale certificate from any new customers, and they would be tax exempt.
How are shipping and handling fees calculated?
Shipping and handling fees are calculated based on the weight of the order and the delivery destination. These fees will be reflected in your invoice.
FINANCING & DISCOUNTS FAQs
Everything you need to know about fiancing and discounts.
Do you offer volume-based discounts?
Yes, we offer better pricing based on order volume. For more information on our discount structure, please contact our sales team for details.